LIBRARY CATALOG/ACCOUNTS SYSTEM, DATABASES UNAVAILABLE; NEW HOLDS NOTICES ARE ACCURATE; ITEMS ORIGINALLY DUE NOV 10-26 NOW DUE DEC 1
|When:||Back to Calendar November 16, 2012 (all-day)|
|Repeats:||Daily until November 20, 2012||✔ Add to Calendar Add to Google Calendar|
|Tags:||@ Aurora Hills @ Central @ Cherrydale @ Columbia Pike @ Glencarlyn @ Shirlington @ Westover system outage|
UPDATED Nov. 20, 4:25 p.m.
Holds - Pickup Notices are Now Being Issued
Any holds notices sent Tuesday, Nov. 20 and later are correct and those holds are ready to be checked out.
Items originally due Saturday, Nov. 10 – Monday, Nov. 26 are now due Saturday, Dec. 1.
The catalog/accounts system and research databases will remain unavailable through Wednesday morning at the earliest.
We thank you all again for your continued patience and understanding.
UPDATED Nov. 19, 6:50 p.m.
Please disregard any overdue notices you have received in the last four days.
The catalog/accounts system and research databases will remain unavailable through Tuesday afternoon at the earliest.
Accounts will be rectified once our system is fully operational. There is no need to contact the Library at this time regarding accounts. Again, thank you for your patience.
UPDATED Nov. 16, 3:15 p.m.
The catalog/accounts system and research databases will remain unavailable until Monday, Nov. 19 at 1:00 p.m. at the earliest.
Fines and fees will not accrue until the system is fully operational. Thank you for your patience.
The Arlington Public Library and Arlington Public Schools catalog and accounts system is down and we have lost data.
This system crash affects all activities that occurred from Saturday, Nov. 10 through Thursday, Nov. 15.
All online services from the Web and inside the Library are suspended. We are doing everything we can to restore the system. We apologize for any inconvenience and thank you for your patience.
Arlington Public Library is operating on a regular schedule and you are welcome–in person–to browse the shelves and check out materials including holds. WiFi and public PCs are also available.
Privacy has not been compromised with this crash and patrons do not have to take any action at this time. We will provide updates on the Library website, Twitter and Facebook and will send a follow-up email once we have more details for you.
Thank you for your understanding and for supporting Arlington Public Library.