Don’t Let Them Get Away…
You placed a hold on your favorite author’s new book months ago.
You’re number 3 in the hold list, when you suddenly realize – you’re going out of town and your book is going to be ready for pick-up while you’re away. Argh…
But wait – you just remembered you can Freeze Holds!
How Does Freezing Holds Work?
You can freeze any of your holds that are in the “Holds – Not Ready” section of your account. A frozen hold will continue to move up in the queue. If the hold reaches #1, it will remain there.
To freeze your holds:
- Login to your account.
- View your holds.
- Check the “Freeze Hold” button next to each title
- Wait for the confirmation screen.
The “Freeze Hold” button does not appear when:
- Items are listed under the “Holds – Ready” section of your account.
- The item is “In Transit” to fill your hold.
- You are first in the queue for that item.
To unfreeze your holds:
- Uncheck the “Thaw Hold” button next to each title.
- Wait for the confirmation screen.
Then have a great trip, knowing your holds will be here for you when you return.