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COVID-19 Related Library Service News and Updates More Info

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Placing Holds Not Currently Available Through the App

Please use the catalog on the Library website to place holds until further notice.

In addition, some features and tasks are not yet working as expected.

Thank you for your patience as we work to solve these problem as quickly as possible.

June 18, 2020 by Web Editor

Filed Under: Library Catalog and Patron Accounts

Reader Interactions

Comments

  1. Laurel says

    June 18, 2020 at 7:42 PM

    Holds don’t seem to be working on the website either. I’m getting an error “Your hold could not be placed. tooManyHoldsForThisRecord” for every book I try.

    • Web Editor says

      June 18, 2020 at 7:59 PM

      Laurel, usually that is the message that appears when you have already placed a hold on the same title. Can you refresh your account and check to see whether those items have holds placed already? If that is not what is happening, contact us by phone, text or chat tomorrow.

  2. Joyce says

    June 19, 2020 at 2:04 PM

    I am also unable to place holds on the website: I get the message “Your hold could not be placed. libraryNotPickupLocation.” Yesterday I was able to place a couple, then the ability was cut off.

    • Web Editor says

      June 19, 2020 at 5:13 PM

      Joyce, thank your for letting us know about this. If you continue to experience this problem, please contact us in person, so that we can troubleshoot the problem.

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