Placing Holds Not Currently Available Through the App
Please use the catalog on the Library website to place holds until further notice.
In addition, some features and tasks are not yet working as expected.
Thank you for your patience as we work to solve these problem as quickly as possible.
Reader Interactions
Comments
Laurelsays
Holds don’t seem to be working on the website either. I’m getting an error “Your hold could not be placed. tooManyHoldsForThisRecord” for every book I try.
Web Editorsays
Laurel, usually that is the message that appears when you have already placed a hold on the same title. Can you refresh your account and check to see whether those items have holds placed already? If that is not what is happening, contact us by phone, text or chat tomorrow.
Joycesays
I am also unable to place holds on the website: I get the message “Your hold could not be placed. libraryNotPickupLocation.” Yesterday I was able to place a couple, then the ability was cut off.
Web Editorsays
Joyce, thank your for letting us know about this. If you continue to experience this problem, please contact us in person, so that we can troubleshoot the problem.
Holds don’t seem to be working on the website either. I’m getting an error “Your hold could not be placed. tooManyHoldsForThisRecord” for every book I try.
Laurel, usually that is the message that appears when you have already placed a hold on the same title. Can you refresh your account and check to see whether those items have holds placed already? If that is not what is happening, contact us by phone, text or chat tomorrow.
I am also unable to place holds on the website: I get the message “Your hold could not be placed. libraryNotPickupLocation.” Yesterday I was able to place a couple, then the ability was cut off.
Joyce, thank your for letting us know about this. If you continue to experience this problem, please contact us in person, so that we can troubleshoot the problem.