Update: Access to all Library systems has been restored as of 10 p.m.
Due to a planned system maintenance, the Library’s catalog and patron accounts system, as well as the Library App and eCollection will be unavailable as of 9 p.m. on Friday, October 9.
Any items already checked out in your OverDrive, Libby or RBdigital apps will be available, but you will not be able to perform any actions that require checking into your library account.
The maintenance is expected to take approximately one hour.
I have a library card that expired last year. When I tried to renew or recover the old information, the system says entered information is not correct. I have have tried several times and tried to enter the Information requested without luck. The text information is somewhat hard to understand, and I am a librarian.
Hi Mary, it sounds like your issue isn’t related to the planned outage on Friday. There are many ways that we can talk you through helping you with your account – please contact us by phone, web chat or text: https://library.arlingtonva.us/chat-live/