Due to a messaging outage, holds due to be picked up Friday, Oct. 16 – Monday, Oct. 19 will be held at Central Library until Tuesday, Oct. 20.
We apologize for any confusion this may cause. Please check your library account to confirm your current hold status (i.e.: on the hold shelf). Please note: Any items currently on the hold shelf and due to be picked up October 16-19 will not reflect the correct pick up date of October 20 in your account.
If you need help resetting your account password during this time, please contact us by phone, chat or text.
Notices meant to be sent Friday, Oct. 9 – Monday, Oct. 12 are being sent now. Because of the backlog, some message in the queue for today (Tuesday, Oct. 13) may not go out until Thursday. Other emailed library notices, including overdue reminders and autorenewal confirmations, may not be delivered. Please check your account online for the status of any checked out items. Since July 1, daily overdue fees have been eliminated.
Becky Reddick says
Please consider setting up a restricted-access area at Central that could permit a 10-15 minute period of “browsing” a selection of new titles, if logistically feasible.
Wallgren Anita says
Carlyle Lash says
I was just there to p/u an item which was available through 10/18 but which I forgot about until today. I was told that it was gone. Now I see by this notice that it should still be there. Clarification, please.
Web Editor says
Chad, I’m sorry to hear that – please contact us by phone, text or chat to talk to a librarian in person about your hold: https://library.arlingtonva.us/chat-live/