What is Express Library Service?
The Library has reopened the Shirlington and Westover Branches for 30 minute Express Library Service.
- 30 minute, in person browsing of Library books and media at Shirlington and Westover Branch Libraries
- Holds pickup
- Check out using the self-service stations
- Physically-distanced assistance for account management and wayfinding
- Masks and social distancing will be required
Hours
- Tuesday to Thursday: 2 p.m. to 7 p.m.
- Friday and Saturday: 11 a.m. to 4 p.m.
Before You Visit
- Review the FAQs and safety protocols on this page.
- Pay fines of $15 or over on your Library account, as fine payment is not available at self-check.
- For low-contact self-check, download the Arlington Public Library App and scan your digital library card at checkout.
- Update your username for easier holds pickup.
- Review your library account contact information, including your notification preferences.
- If you haven't used your library card since before June 2020, update your PIN to a new password.
- If you signed up for a card online and this will be your first visit to the library, bring ID and proof of address with you so staff can verify your account. You will not be able to use self-check until your account has been verified.
- Check the online catalog for availability and location/call number of items you are interested in.
Holds
Starting on Friday, March 5, when you place items on hold you will see the option to choose Shirlington or Westover as your holds pickup location. You will also be able to change the pickup location of items currently on hold.
Holds at Express Libraries are self-service, shelved by username.
Usernames
Holds are shelved by username. Your username can be used to log into your account in place of your library card number. If you have never selected a username, the default username on your account is your name: FirstMiddle.Last or First.Last.
Reasons to update your username:
- Patrons who have a common first name may wish to set a unique username to make self-service holds pickup easier.
- Patrons who prefer to keep their names private may set a username.
- Family members may choose similar usernames so their holds will be shelved close together.
Please note: Changes to usernames will not affect items currently ready for pickup.
Frequently Asked Questions
These FAQs will be updated as needed.
Services
Prepare for Your First Visit
Holds
Returns
Visiting the Library
The line to enter will begin directly inside the building, so a longer line will result in outdoor exposure.
Each library has a 25-person limit for guest occupancy.
Safety
Other Questions
If you have a question that requires a response, need help accessing your Library account or placing holds, please contact us by phone, online chat or text.
