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Please contact OverDrive support so their experts can help solve your problem. You can expect a response within 24 hours after submitting your request to OverDrive.
Restart your device. If this does not work, you may need to uninstall then reinstall OverDrive/Libby mobile app.
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Contact OverDrive support. Please include your current library card number, and your old library card number if you have it. You can expect a response within 24 hours after submitting your request.