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Director’s Blog: November’s Happy Ending

It’s been quite an autumn in Arlington.

First came Hurricane Sandy, which thankfully caused little of the heart-breaking destruction seen to the north. Still, Sandy forced this region into shutdown mode and that included two days without services like the Library.

Then there was the big election, which just missed a record turnout but still found Arlingtonians waiting hours in some long, cold lines outside Central Library and other polling sites.

Just days ago we were dealing with the almost-meltdown of the shared Public Library and Public Schools catalog and accounts system.  If you’ve ever lost your wallet, it was a similar feeling of dread. And then if you’ve ever had a lost wallet returned pretty much intact, it was a similar feeling of elation.

Board Chair Mary Hughes Hynes, left, with Diane Kresh.

And now bolstering a happy ending to November: the Library just won a pair of Arlington’s Best Business Awards–one for “Best Family Friendly Spot” and the other for “Best Customer Service.”

Thank you– for all the continued support, patience and best wishes we have received in the past weeks. If the Library could give out its own award, it would be a big collective one for “Best Customers.” 

So, with the equivalent of a thousand words, Arlington Public Library presents to you, below, its enduring appreciation. You’re the best.

                                                                                                          Photo by Diane Kresh

Director's Blog

Comments (2)

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  1. ShirlingtonFan says:

    Glad to hear the library’s month had a happy ending. The library’s online catalog, account system, and blogs/website are first-class, and one doesn’t realize how valuable they are until they’re down for a few days.

    Keep up the good work, both digital and in person!

  2. Diane says:

    Congratulations for winning two well-deserved ABBIE awards.

    We’re appreciative of all the excellent library services, the outstanding staff, and the opportunity to offer laughter yoga at the library!

    Have a wonderful holiday season and continued success in 2013!

    Thank you!
    Diane

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