There are two reason why your library card could be expired.

Did you apply for your library card online? If so, you received a temporary card number for your library account. Solution: Visit any open library location within 30 days with ID and proof of local address to verify your account. You will receive a plastic library card and new library card number at that time.

Have you had your Library card for over three years? As of July 1, 2024, Library cards are valid for a three-year period, and must be renewed in person at any open library location. Solution: Visit the library within 30 days with ID and proof of local address to verify your account. You may or may not be issued a new plastic library card and new library card number, depending on the age of your card.

If you have an issue with your account expiration please use this form to tell us about it.