You can rest your PIN with the Reset My PIN link on the Login page.

If you have a username, Download the Library App and add your account using your username and PIN. The App provides a digital Library card with your card number. If you do not have a username, try searching your email for any old emails from sender “LibCustomerServices@arlingtonva.us” These Library account emails will show your card number. If you have no luck finding your account number, please contact us.

Please apply for a library card online. You will be emailed a temporary card number that is valid for at least 60 days. You can access Library eBooks and most other eCollection resources with a temporary card.

While the Library is closed and unable to fulfill holds, the ability to place holds on physical materials has been deactivated in the Library catalog. Holds can still be placed on eBooks and eAudiobooks. Holds services will be restored as soon as we are able to do so.

Please contact RBdigital Support directly

Please contact RBdigital Support directly

Please contact Mango Support directly

Please use this form to submit your question

Please use this form to submit your question

For brief questions during library hours, consider using our live chat service. For more complicated questions, or outside normal open hours please use this form to submit your question.

Please use this form for historical research questions.

Please use this form to tell us what’s on your mind

Please use this form to tell us what’s on your mind