Make payments by phone: 703-228-5260, Monday – Friday, 9 a.m. – 2 p.m.

Mail payment by check or money order – Make payable to Treasurer of Arlington County and include library card number. Mail to: Central Library, Attention: Circulation, 1015 N. Quincy St, Arlington, VA 22201

Daily library overdue fees were eliminated in the FY21 Arlington County Budget. No new daily overdue fees will accrue after July 1, 2020. Overdue fees of $ .30 per day, with a maximum overdue fee of $9.00 per item, charged before July 1, 2020 remain due on library accounts. Lost material fees and other service fees still apply.

The Library has automatically reinstated most library cards. These cards will be valid through October 1, 2020. Please try logging in to your account. If you still have trouble, please contact us.

Your PIN has been replaced with a temporary password. Follow these instructions to log into your account with your username and temporary password.

If you have a username, Download the Library App and add your account using your username and PIN. The App provides a digital Library card with your card number. If you do not have a username, try searching your email for any old emails from sender “LibCustomerServices@arlingtonva.us” These Library account emails will show your card number. If you have no luck finding your account number, please contact us.

Please apply for a library card online. You will be emailed a temporary card number that is valid for at least 60 days. You can access Library eBooks and most other eCollection resources with a temporary card.

Library materials must be quarantined for 72 hours before being checked in. This means that your items can stay on your account for at least 4 days between when you return them, and when we are able to check them in. After the quarantine process is over, we backdate items to the date when they were returned. If over 5 days have passed since you returned your library items, and they still remain on your account, please use this form to tell us which items you returned and we’ll update your account.

Please read the FAQ page about Holds Pickup. It includes a video that walks you through the process.

Please contact RBdigital Support directly

Please contact RBdigital Support directly

Please contact Mango Support directly

Please use this form to submit your question

Please use this form to submit your question

For brief questions during library hours, consider using our live chat service. For more complicated questions, or outside normal open hours please use this form to submit your question.

Please use this form for historical research questions.

Please use this form to tell us what’s on your mind

Please fill out this form and the library will contact you about deleting your account.

Please use this form to tell us what’s on your mind

Please use this form to tell us what’s on your mind.