Arlington County Government offices and services are operating on modified schedules in observation of Veterans Day on Monday, November 11, 2024.
All library locations will be closed on Monday, November 11, 2024.
Alert Major
Alert: Disregard Erroneous Hold Ready/Due Date/Renewal Emails.
Due to a platform issue, patrons may receive emails erroneously alerting them about an impending due date, a renewal, or a hold becoming ready for pickup.
Below is an example of this message.
From: <notices@library-arlingtonva.us>
Subject: Arlington Public Library Notice: HOLD READY FOR PICKUP---
messagebee: yes
hold: 1851108
Our service provider is troubleshooting and hopes to resolve the issue shortly.
In the interim, patrons are encouraged to disregard the emails and confirm the status of any holds, due dates, or renewals using the Library's website or mobile app.
We apologize for the inconvenience.
Access Restored to Library Catalog, Patron Accounts and eCollection
As of 9:30 p.m., Wednesday, Sept. 23, access has been restored to the library catalog, patron accounts and the eCollection, including OverDrive and Libby.
If you have related questions about your account, or accessing the eCollection, please contact the Library by phone, live chat or text, so that we can help you in person.
We apologize for the inconvenience, and thank you for your patience while we worked to solve this issue.