Due to a platform issue, patrons may receive emails erroneously alerting them about an impending due date, a renewal, or a hold becoming ready for pickup.
Below is an example of this message.
From: <notices@library-arlingtonva.us>
Subject: Arlington Public Library Notice: HOLD READY FOR PICKUP---
messagebee: yes
hold: 1851108
Our service provider is troubleshooting and hopes to resolve the issue shortly.
In the interim, patrons are encouraged to disregard the emails and confirm the status of any holds, due dates, or renewals using the Library's website or mobile app.
We apologize for the inconvenience.