Use this email form to report issues with the website. If this is about a specific page, please include the URL.
How do I pay my fines?
In person – Use cash or credit/debit at any Library location.
Online – Log into your Library account and go to Fines and Messages.
By Mail – Send payment by check or money order (payable to Treasurer of Arlington County) and include library card number.
Address mail to:
Central Library
Attention: Circulation
1015 N. Quincy St
Arlington, VA 22201
Daily library overdue fees were eliminated in the FY21 Arlington County Budget. No new daily overdue fees will accrue after July 1, 2020. Overdue fees of $ .30 per day, with a maximum overdue fee of $9.00 per item, charged before July 1, 2020 remain due on library accounts. Lost material fees and other service fees still apply.
My problem is something else
Does my library card expire?
Library cards are valid for a three-year period. Your card will be automatically renewed for another three years if you’re eligible for online renewal.
You will be notified if you need to renew your library card in person. Visit any open library location with your ID and proof of local address to renew in person.
If your card has already expired, visit the library with your ID and proof of local address to verify your account. You may be issued a new physical library card and new library card number, depending on the age of your card.
If you applied for your library card online, you received a temporary card number for your library account. Visit any open library location within 30 days with your ID and proof of local address to verify your account. You will receive a physical library card and new library card number at that time.
Other questions about your account expiration? Please use this form to ask.
I have moved away or would like to permanently delete my account
Please fill out this form and the Library will contact you about deleting your account. Please note: full removal of your email from the Library’s automated notification systems may take up to seven days.
Help with OverDrive eBooks and eAudio
I need help with Libby/OverDrive
Please contact OverDrive Support directly.
I need help with Mango Languages
Please contact Mango Support directly.
I need eCollection help
Please use this form to submit your question.
I have a question about research or materials
For assistance with research and Library collections, submit questions by email to Ask-A-Librarian. We will reply by phone or email within three business days.
For immediate help during open hours, call your favorite Library location.